Technical service
Application engineering
Technical advice before, during and after the sale. We help select the grade, geometry and cutting conditions for your specific part, with a full on-site process audit if needed. Free for established customers.
Servicio SDM
Application engineering
What we do
- Grade and insert/end mill selection by workpiece material and operation
- Cutting-condition calculations (Vc, fz, ap, ae) for your machine and clamping setup
- Cutting-edge failure analysis: flank wear, crater wear, built-up edge and chipping to correct parameters
- Toolholder recommendations (HSK, BT, ER, hydraulic, shrink-fit) based on required rigidity
- Optional plant audit: time measurements, cost per part and improvement opportunities
- Soporte directo desde fábrica SDM para casos complejos (aceros aeroespaciales, superaleaciones, titanio)
How we do it
Initial consultation
Llamada o WhatsApp con un ingeniero de aplicación SDM. Describes la pieza (material, dimensiones, tolerancias) y el problema (vida útil corta, mal acabado, tiempo ciclo alto).
Technical diagnosis
We request a photo of the worn insert, current parameters (Vc, fz, ap, ae) and a part sketch. Within 24–48 business hours, we provide a diagnosis and recommendation.
Quote and trial plan
We quote the recommended tool with initial cutting conditions. For critical production, we arrange an accompanied on-site trial.
On-site support (optional)
Un ingeniero SDM va a tu planta a presenciar la primera corrida. Ajustamos parámetros en vivo y dejamos hoja técnica firmada con los valores que sí funcionaron.
Seguimiento + escalamiento a SDM
Si el caso lo amerita, escalamos al equipo técnico del fabricante. Tienes acceso indirecto al know-how del fabricante sin pagar consultoría premium.
Frequently asked questions
Do you have application engineers or sales representatives?
Engineers trained in metalworking with at least 5 years of shop-floor experience. Sales handles the order; application engineering resolves the technical problem.
How much is an on-site audit?
Free for customers with recurring consumption. For prospective customers, travel expenses and professional fees apply, quoted per visit, typically 1–2 days on site.
Can you help with machines that are not modern CNC equipment?
Yes. We have addressed cases on conventional machines, older imported equipment, Swiss-type sliding-headstock lathes and recent 5-axis machining centres. Geometry and grade adapt to actual conditions.
This is one of the 6 technical services from SDM Cutting Tools.
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